You have [7] days from the date of purchase to return eligible items. After this period, we cannot accept returns.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags, labels, and accessories included.

To complete your return, we require a receipt or proof of purchase. Please keep your receipt as it serves as your proof of purchase.

Some items are not eligible for return, including:

• Gift cards

• Downloadable software or digital products

• Personalized or customized items

• Items marked as final sale

• To initiate a return, please contact our customer service team at hello@glamzphilippines.com to obtain a Return Authorization (RA) number.

• After receiving an RA number, securely package the item and send it to the address provided along with the RA number.

• Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

• We will also notify you of the approval or rejection of your refund.

• If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment.

If you wish to exchange an item, please follow the return process as described above. Once your return is received and processed, you can place a new order for the desired item on our website.

We reserve the right to charge a restocking fee for certain items. Any applicable fees will be deducted from your refund.

If you have any questions about our return policy, please don't hesitate to contact us at hello@glamzphilippines.com.

We reserve the right to update or modify this return policy at any time. Any changes will be posted on our website with the revised effective date.